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Director - Valerie Norton
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Valerie NortonValerie leads Mercer’s internal global talent management and engagement processes, including leadership effectiveness, performance management, talent review, succession planning, development planning, career paths, mentoring, organization development, change management, engagement strategy and action planning.

Prior to joining Mercer, Valerie held global senior leadership roles in talent management, leadership and organization development for Fortune 100 and mid-sized companies, including BellSouth (AT&T), ING, Merck, New York Life, Broadridge Financial Solutions, and QBE Insurance, aligning organizational strategy with business strategy.At IBM, Valerie held line leadership roles in sales, marketing, finance, strategic planning, and consulting. She built and led three IBM business transformation consulting practices, specializing in the human aspects of organizational change, and led over a dozen transformation projects for major corporations.

Valerie is a member of the Board of NYHRPS and is a frequent public speaker on talent management, diversity, and organizational change topics. She holds an MBA in International Business.