Ann Rhodes will share her creative approach to developing unique cultures and her firsthand experiences in launching successful start-up companies by creating a legacy of people-centric organizations.
Ann has spent her career building people-centric organizations. A self-described "rule breaker,” Ann is adamant about standing up for what she believes in, regardless of the consequences. Her candor around the mistakes she’s made and the lessons she’s learned is the driving force behind her desire to inspire organizations to build sustainable cultures based on values, select and retain "A” players and treat employees fairly, not equally. Leave this session ready to deliver extraordinary customer-centric service levels that will take your organization from good to great!
PRES (Person Responsible for Extraordinary Service)
As PRES and founder of People Ink, and CEO of CareLeaders, Ann Rhoades provides the inspiration and strategic direction for creating values- centric cultures. An experienced Human Resources expert, she is known for creating corporate cultures based on values, customer service excellence, and employee engagement. Prior to founding People Ink Ann served as the Chief People Officer of Southwest Airlines, Promus Hotel Company (Doubletree Hotel, Homewood Suites, Embassy Suites, and Hampton Inn brands), and JetBlue Airways.
Our Sponsor: The Institute for Professional Excellence in Coaching (iPEC) provides several leadership training programs that train a corporation’s leadership in coaching skills to help them develop a culture of engagement. For Example, iPEC’s Coach Centric Leadership™ Engagement Program helps HR Professionals by allowing improving their leadership skills while earning HRCI credits.
Ann Rhoades presentation file: http://www.nyhrps.org/uploads/NYHRPS_09-11-12.zip
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