What is Different at Deloitte?
How the Execution of the Talent Development Strategy is Delivering Improved Business Outcomes

Many companies set out to transform themselves.  Few do.  Deloitte is the exception that proves the rule.  The session begins with the business case for change, driven by Six Strategic Conclusions, to transform the role of Deloitte’s Talent Development Strategy.  The strategy, endorsed at all levels of leadership from the CEO on down, aims to differentiate Deloitte in the marketplace and ensure that development leads to business results.  The linkage between these strategic conclusions and the Six Disciplines of Breakthrough Learning will be explained.  The Six Disciplines, identified by Fort Hill Company through their work with hundreds of client organizations and thousands of corporate learners worldwide, turn learning initiatives from events into a process that delivers measurably improved business outcomes. The 6Ds, as the disciplines are known, provide a common learning and development framework across a complex, global enterprise with a focus on building capabilities desired by Deloitte clients.  The session will end with examples of strategy in action and evidence of early results that show that the transformation of Deloitte is for real.

Cal Wick is the Founder and Chairman of Fort Hill Company, and a former HRPS national board member.  He was named “Thought Leader of the Year” by ISA, the Association of Learning Providers, and was the recipient of the first-ever Neon Elephant Award for Innovation in Learning by Work-Learning Research, Inc. Cal is co-author of the highly acclaimed Six Disciplines of Breakthrough Learning: How to Turn Training and Development into Business Results (Pfeiffer, 2010 Second Edition) andGetting Your Money’s Worth from Training and Development (Pfeiffer, 2009).  Cal has spent the last 30 years studying how managers and leaders can actively apply learning to improve business results. His previous book, The Learning Edge: How Smart Managers and Smart Companies Stay Ahead (McGraw-Hill), is an in-depth study of how companies can make learning a competitive advantage.  Cal’s research led to the invention of ResultsEngine® (formerly Friday5s©), the first web-based technology that turns learning from an event into a process.

Amy Titus, Director Talent Development, Deloitte is a senior global human resources executive with significant accomplishments in global change management, talent management, leadership development and human resource management.  A Director of Learning and Development and the leader for Mass Career Customization (MCC), she joined Deloitte from BearingPoint, where she was Managing Director of Global Human Resources responsible for Learning and Development, Succession Planning, Diversity, Performance Management, Employee Engagement and Human Resource Policy, Administration and Systems.  Prior to BearingPoint, Amy was the Chief HR Officer for a start-up financial services consulting firm, where she implemented internal HR systems, and launched and led the firm’s HR Practice for clients such as the Royal Bank of Canada and Royal Bank of Scotland.