DRIVING BREAKTHROUGH PERFORMANCE IN BUSINESS
CEOs regularly identify strategic execution as one of their biggest challenges facing today's business leaders today. Based on research conducted by Kenneth J. Carrig, formerly Corporate Executive Vice President and Chief Human Resources Officer for SunTrust Banks, Inc. and President of KJC Advisory Services and Scott Snell, Professor University of Virginia Darden Business School, they have distilled the elements that are most critical for execution. During the session Ken Carrig will address the challenges of execution, why it matters, and why the approach remains elusive. He will introduce an integrated framework for understanding four priorities underlying execution excellence, alignment, agility, ability, and architecture and how HR practitioners can work with their organizations and consult business leaders on adopting new approaches to enhance strategic execution.
This session will focus on four key takeaways:
v How to clarify strategic intent and ensure shared accountability
v How to support rapid learning and market responsiveness
v How to ensure capable leadership, talent, and organizational collaboration
to design organizational systems and processes that drive performance
KJC Advisory Services
Global CHRO Leadership Board
Ken Carrig retired as Corporate Executive Vice President and Chief Human Resources Officer for SunTrust Banks, Inc. in 2017 and is President of KJC Advisory Services, a firm providing advice on issues related to strategy execution, acquisition integration, and executive succession planning. In
his CHRO role, he oversaw human resources strategy, talent management, merger integration, compensation, benefits, staffing, human resources systems/payroll, compliance, SunTrust University, and leadership development. Ken helped
lead a significant transformation of the company and helped create a powerful purpose that engaged the entire teammate population and client base. SunTrust market cap grew from $14BN to $30BN during this
6 year term, and efficiency ratio improved by over $1 billion from 72 percent to near 60 percent.
Prior to joining SunTrust in June 2011, Mr. Carrig was a Named Executive and Chief Administrative Officer with Sysco Corporation for 10 years overseeing Strategy, Operations, Merger & Acquisitions (35 acquisitions completed), Communications, Legal, and HR. He
also led Human Resources for Comcast, Continental Airlines’ turnaround and PepsiCo during his 35-year human resources career.
Mr. Carrig has been the management representative for over 20 years for Board Compensation Committees, Board Nominating and Governance Committees, and Risk Committees.
Mr. Carrig earned his undergraduate degree in Labor Economics from Cornell University, and participated in the CEO Leadership Program at Yale University. He was a
long standing member of the Board for Human Resources Policy Association, and the Cornell Center for Advanced Human Resource Studies. He became a National Academy
of Human Resources Fellow in 2004, and was named the Academy of Management Distinguished Human Resources Executive in 2010. He
was a member of the Board of PearlHPS, a predictive execution analytics software company. He also co-chaired the non-profit Board of Operation HOPE and served on the non-profit Board for Atlanta Botanical Garden.
Mr. Carrig co-authored the book, “Building Profit Through Building People”
in 2006, the proceeds of which benefit Share Our Strength, an organization dedicated to fighting childhood hunger. He is co-author of the forthcoming book “
In Search of Execution
” (Stanford University Press). In addition, Mr. Carrig has led Business Strategy and Leadership Development Programs at Darden, Cornell, Emory, USC, NAHR CHRO
Academy, and HRPA Executive Compensation Program.